
Shipping Policy
Your L + H order is based in, and shipped from, Austin TX.
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US SHIPPING ONLY. We wish to ship internationally in our future. Please subscribe to
our Email list for all updates.
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All shipments made through United States Postal Service:
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All US orders over $400+ include FREE standard shipping
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Orders under $400 - $9 (flat rate)
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USPS 2-Day - $18.00 (flat rate)
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Please allow 1-3 days processing before delivering.
For custom & bulk/wholesale orders, allow 2-4 weeks processing time before
delivering.
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L + H shipments include tracking & delivery confirmation. If the tracking information
confirms that the item has been delivered, and you have not received the shipment,
please contact couriers FIRST. If additional help is needed, contact us with current
USPS Claim # and we will also contact the carrier to investigate.
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We are not responsible for undelivered or late shipments due to carrier delays,
holidays, inclement weather or natural disasters.
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We cannot be held accountable for undelivered packages where tracking information
states the package has been delivered to your shipment’s address.
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Incomplete or incorrect address information will cause shipment delays. We are not
responsible for undelivered shipments due to incorrect address information. Confirm
the address information on your order. It is not possible to change the shipping
address after shipment. Please contact us with any further questions.